Privacy Policy
Heather Tankersley, REALTOR® · eXp Realty
heathertankersley.com & houseaustin.com
Effective: January 1, 2025 · Last updated: May 2026
This Privacy Policy describes how Heather Tankersley, REALTOR® with eXp Realty (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit our websites or engage with our real estate services. By using our websites or submitting your information, you agree to the practices described below.
1. Information We Collect
We collect information you provide directly, information gathered automatically through your use of our websites, and information from third parties.
Information you provide:
- Name, email address, phone number, and mailing address
- Property preferences, search criteria, and home ownership details
- Messages submitted through contact forms or email
- Information submitted when requesting a home valuation, market report, or consultation
Information collected automatically:
- IP address, browser type, and device identifiers
- Pages visited, links clicked, and time spent on our websites
- Cookie data and similar tracking technologies
Information from third parties:
- Public property records and MLS listing data
- Lead information from real estate platforms such as Zillow and Realtor.com
- Data from marketing platforms including Meta and Google
- How We Use Your Information
- Respond to inquiries and service requests
- Provide property listings, market data, and home valuations
- Schedule showings and consultations
- Send market updates, newsletters, and community information for the Steiner Ranch, Four Points, Lakeway, Bee Caves, River Place, and Lake Travis corridor
- Run targeted advertising on Meta and Google
- Improve our website and marketing effectiveness
- Comply with Texas real estate law and brokerage requirements
- Sharing Your Information
We do not sell your personal information. We may share it in the following circumstances:
- Service providers:Vendors we use to operate our business, including our transaction coordinator, CRM, email, and marketing platforms.
- Real estate transactions:Title companies, lenders, inspectors, and other parties necessary to close a transaction.
- eXp Realty:Certain transaction records may be maintained by our broker in accordance with Texas real estate law.
- Legal requirements:When required by law, court order, or to protect rights, safety, or property.
- Cookies & Tracking
Our websites use cookies for essential functionality, analytics (Google Analytics), and marketing (Meta Pixel, Google Ads). The Meta Pixel helps us measure ad performance and build audiences on Facebook and Instagram. You can opt out of interest-based advertising through the Digital Advertising Alliance or adjust your preferences in your Facebook account settings.
You may configure your browser to refuse cookies, though doing so may affect certain website features.5. Marketing Communications
If you provide your contact information, you may receive emails, text messages, or calls from us regarding real estate services and market updates.
- Email:Unsubscribe at any time via the link in any email or by contacting us.
- SMS:Reply STOP at any time to opt out. Message and data rates may apply.
- Phone:Request removal from our call list at any time.
We honor all opt-out requests within 10 business days.
6. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us using the information below. We will respond within 30 days.
7. Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our websites may link to third-party sites. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of external websites.
9. Children’s Privacy
Our websites are not directed to individuals under 13. We do not knowingly collect information from children. If you believe we have done so inadvertently, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our websites constitutes acceptance of the revised policy.
Questions?
Heather Tankersley, REALTOR®
hello@heathertankersley.com
heathertankersley.com (edited)
Heather Tankersley
Heather has taught all throughout the country on strategies for buying, selling, and marketing properties of all shapes and sizes
Written by
Heather Tankersley
